Shipping | Mommy's Supply

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via email. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment:

If your order is in stock and we process a transaction to your credit card, it will ship within five to seven business days from the date you placed the order.

Estimated Time of Arrival:

Our fulfillment center is currently overseas. Our average shipping time is between 2-3 weeks for most products. Often times is less than that, but we rather under promise and over deliver. We ship worldwide so delivery times will vary depending on your location and country. 

Note: Delivery times vary according to the final destination and may be influenced by Custom's restrictions that are beyond our control. For this reason, some delivery times may be longer than our standard delivery times indicated in the chart below. 


Country/Region Estimated Shipping Time
7-15 business days
UK and Canada
10-20 business days
10-35 business days
7-15 business days
New Zealand
7-15 business days
HK, Taiwan, China
5-10 business days
Malaysia, Singapore
7-15 business days
Indonesia, Thailand
7-15 business days
15-35 business days
Other parts of Asia
7-20 business days


Order Tracking:

We will send your package tracking information within 24 hours of your order leaving the warehouse to the email address and/or Messenger you provided during checkout. 

Using the tracking number sent to you by email, refer to the chart below where you can track your package on these websites in your respective final destination.


Destination Country Carrier Tracking Site
All countries 17Track
United States USPS
Canada Canada Post 
Australia Australia Post
Norway Posten
Sweden PostNord SE
Denmark PostNord DK
China ZTO Post
Taiwan SF Express
Philippines PHL Post
India India Post


Visit our Help Center for answers to the most frequently asked questions.